WiFi

For all those who know me, my parents complete lack of knowledge about all things techy, and my complete love for all things techy is no news. When I moved home last year, I moved into a home with dial-up internet (horror!) which meant I could barely check my email. Anyway, that was fixed so we now have the PTCL connection which is pretty good, I can download tv shows and stay up-to-date with BSG and Gossip Girl, as well as follow news, play online games, and chat. Cool. 

However, we still didn't have wireless Internet. I work in the living room, which is ok during the day when no one is home, but then once everyone comes back from work the TV is blaring (usually on some annoying channel) so I take my laptop to my room. Since I don't have wireless, I have to keep coming back to the living room to check mail, send documents etc, which is annoying, and distracts me to no end (I end up watching news, or some show, and the living room is really cold as well) and so I finally gave in and got a wireless router.

Since the salesperson was confident I would be able to install it with a little help from PTCL, I didn't think much about it, but when I got home and got everything set up the PTCL customer services girl who took my call was far from helpful. She couldn't figure out why I kept getting random errors and bad connectivity, not to mention why I couldn't set a password and secure the network. Finally, I disconnected the router, waited a few hours for the customer services shift to change, called back, and talked to a guy who after 50 minutes of guidance said that the problem was with the modem they gave me back in August, so I needed to have it replaced. Pisses me off that every time I called up PTCL in the last six months to complain about a connection that was better than dial-up but far from stable, they'd say they were doing maintenance. 

Anyway, today they're sending some tech guys over to fix both the modem and set up wifi. Now I can work out of my warm toasty room without having to watch 'hum sub umeed say hain"!.